Que Pasa USA by Mystic Angel
 
May 2013
8What Will It Take To Change Obama's Stance On Marijuana Policy?
9Minn. House prepares to vote on gay marriage
11Epilepsy Cured in Mice Using Transplanted Brain Cells
12Thibodeau fined $35,000
13Transgender Woman Scores Big Win in Hong Kong (Plus: Is Gay Marriage Legalization Next?)
14Study: cannabis compound might have use as an HIV drug
15Parents sue S.C. hospital over child's gender assignment surgery
16Heat close out feisty Bulls
17Can You Lose Weight Smoking Cannabis?
18Sore Losers Can't Accept That France Legalized Gay Marriage
19Legislation Announced to Legalize Marijuana in New York
20Massive tornado rips through Moore, Oklahoma: 51 killed, including 20 children; more feared dead
23Heat Check: Miami wins tough Game 1 in overtime
24Wade silent on elbow incident
25Ohio kidnap case hero not endorsing free burgers
26The Barber in the Park: A Man Called Joe Helps the Homeless and Inspires a Community
27Fire breaks out aboard Royal Caribbean cruise ship
28Papa John's CEO Apologizes for Delivery Man's Racist Rant Left on Customer's Phone
31NBA suspends Chris 'Birdman' Andersen after Game 5 altercation with Tyler Hansbrough
Papa John's CEO Apologizes for Delivery Man's Racist Rant Left on Customer's Phone
May 28, 2013

I hate their pizza and the CEO is a prick .... we boycott them.

*****

Papa John's Chairman and CEO John Schnatter apologized to a customer in Sanford, Fla., for a racist rant a Papa John's delivery man inadvertently left on the customer's voicemail.

After he delivered a pizza to the Sanford customer and his wife Sunday evening, the delivery man "butt dialed" the customer and left a voicemail message laden with racial slurs as he complained about his tip.

The customer posted a video on YouTube in which he showed the pizza delivery receipt, explaining he and his wife tipped 21 percent, "as usual."

In the voicemail message, which lasts about four minutes, the Papa John's employee complains to another Papa John's employee about the $5 tip and uses the N-word and other racial expletives, which he also incorporated into a song about the customer.

"I guess that's the only requirement for being a [insert N-word] in Sanford," a city still reeling from racial tensions after the fatal shooting of Trayvon Martin, 17, last year.

Read more: Trayvon Martin Drug Photos Can't Be Mentioned, Says Judge

"Yeah, they give me five bucks there -- fine outstanding African-American gentleman of the community," the delivery man can be heard saying in the call.

His fellow co-worker laughed in response.

Schnatter posted an apology on Papa John's Facebook page on Monday afternoon.

"Friends, I am extremely concerned to learn about the reprehensible language used by two former employees in one of our restaurants," the Facebook post stated. "Their thinking and actions defy both my personal and the company's values, and everything for which this company stands."

Schnatter said the employees "responsible for this absolutely unacceptable behavior were immediately terminated."

Read more: 7 Noteworthy Company Apologies

"My heartfelt apology goes out to the customer involved, his family and our community at large. I am very sorry that anyone would be exposed to these hurtful and painful words by any person involved in any way with our company," Schnatter said.

A call to Papa John's by ABC News for further comment was not immediately returned.

Many Facebook users who commented in response to Schnatter's post applauded his public apology.

One Facebook user said Schnatter is "a CEO that actually takes responsibility for the actions of his employees. You can't control employees, but you can take appropriate action."

In January 2012, a customer was described on a paper receipt as "Lady Chink Eyes" by a Papa John's employee in New York City.

Last month, a CVS customer in New Jersey filed a million-dollar lawsuit against CVS for being called, "Lee, Ching Chong".


http://gma.yahoo.com/papa-johns-ceo-apologizes-delivery-mans-racist-rant-122524853--abc-news-topstories.html
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